How Asus is overhauling its customer support after Gamers Nexus investigation - Technology news - NewsLocker (2024)

Photo by Monica Chin / The Verge Asus’ reputation for customer support has been tarnished, and the company is now pledging a long list of concrete fixes to Gamers Nexus. Chief among them: if you’ve ever been denied a warranty repair or charged for a service that was unnecessary or should’ve been free, Asus wants to hear from you at a new email address. It claims those disputes will be processed by Asus’ own staff rather than outsourced customer support agents.And, after f

Snapchat AI turns prompts into new lens

Image: Snapchat Snapchat offered an early look at its upcoming on-device AI model capable of transforming a user’s surroundings with augmented reality (AR). The new model will eventually let creators turn a text prompt into a custom lens — potentially opening the door for some wild looks to try on and send to friends.
You can see how this might look in the GIF below, which shows a person’s clothing and background transforming in real-time based on the prompt “50s sci-fi f

Update your Windows PC to avoid a serious Wi-Fi vulnerability

Photo by Amelia Holowaty Krales / The Verge If you’ve been putting off your next Windows update, now’s the time to install it. Last week, Microsoft patched a pretty nasty vulnerability in Windows 11 and 10 that could put your PC at risk when connected to a public Wi-Fi network, as spotted earlier by The Register.
The vulnerability (CVE-2024-30078) could let hackers deploy a malicious packet to devices connected to the same Wi-Fi networks in places like airports, coffee shops, hotels,

OpenAI’s former chief scientist is starting a new AI company

Illustration by Alex Castro / The Verge Ilya Sutskever, OpenAI’s co-founder and former chief scientist, is starting a new AI company focused on safety. In a post on Wednesday, Sutskever revealed Safe Superintelligence Inc. (SSI), a startup with “one goal and one product:” creating a safe and powerful AI system.
The announcement describes SSI as a startup that “approaches safety and capabilities in tandem,” letting the company quickly advance its AI system while stil

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Adobe Says It Won't Train AI Using Artists' Work. Creatives Aren't Convinced

Adobe has issued new wording to explain how users' content will be treated, after a backlash earlier this month from artists who believed their work will be used to train AI.

Congress votes to advance nuclearenergydevelopment in the US

Diablo Canyon nuclear power plant in California on Oct. 25, 2022. | Laura Dickinson/San Luis Obsipo Tribune/Tribune News Service via Getty Images Congress has passed a bill aimed at giving nuclear energy a boost in the US. The Accelerating Deployment of Versatile, Advanced Nuclear for Clean Energy (ADVANCE) Act is now waiting for President Joe Biden’s signature to become law. The Senate passed the bill on Tuesday, after the House of Representatives passed a similar bill in February.
The bi

Xbox Game Pass Ultimate subscriptions are more than 40 percent off right now

You can even stack multiple codes if you want to get ready for the forthcoming onslaught of day-one releases. | Illustration by Alex Castro / The Verge Unless you’re flush with cash and time is only conceptual in your world, it may be tough to finance and find the time to enjoy all of the games announced during Microsoft’s recent Xbox Showcase. An XboxGame Pass Ultimate subscription can help, though, as it’ll provide day-one access to many of the titles currently in development

17 Management and City-Building Games for Armchair Tycoons

These building- and resource-based simulations are perfect for single-player fun and relaxation.

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California’s governor is trying to crack down on smartphones in schools

California Governor Gavin Newsom attends an event with fellow governors in the East Room of the White House on February 23, 2024 in Washington, DC. | Photo by Chip Somodevilla/Getty Images California Governor Gavin Newsom has pledged to “get smartphones out of schools.”
“I look forward to working with the Legislature to restrict the use of smartphones during the school day. When children and teens are in school, they should be focused on their studies — not their screens,

Qualcomm agrees to pay $75 million to end lawsuit linked to Apple complaints

Illustration by Alex Castro / The Verge Qualcomm’s shareholders have managed to achieve something that Apple and government regulators across the globe tried to and failed to do: get Qualcomm to pay up over its aggressive licensing practices.
In a court filing on Tuesday, Qualcomm said it would agree to pay $75 million to settle a lawsuit brought by shareholders, who claim that the company misled them about how its business practices worked and artificially inflated its stock price as a re

Greener Is Getting Going

We’ve reached a tipping point where we’ve got a cleaner alternative for most transport. Now we have to commit.

EU chat control law proposes scanning your messages — even encrypted ones

Image: The Verge The European Union is getting closer to passing new rules that would mandate the bulk scanning of digital messages — including encrypted ones. On Thursday, EU governments will adopt a position on the proposed legislation, which is aimed at detecting child sexual abuse material (CSAM). The vote will determine whether the proposal has enough support to move forward in the EU’s law-making process.
The law, first introduced in 2022, would implement an “upload moder

p*rnhub to block two more states over age verification laws

The Verge p*rnhub plans to block access to its website in Indiana and Kentucky in response to age verification laws designed to prevent children from accessing adult websites. The website has now cut off access in at least half a dozen states in protest of similar age verification laws that have quickly spread across conservative-leaning US states.
Indiana will lose access on June 27th, according to the Indiana Capital Chronicle, and Kentucky will lose access on July 10th, according to Kentucky

p*rnhub to block five more states over age verification laws

The Verge p*rnhub plans to block access to its website in Indiana, Idaho, Kansas, Kentucky, and Nebraska in response to age verification laws designed to prevent children from accessing adult websites. The website has now cut off access in more than half a dozen states in protest of similar age verification laws that have quickly spread across conservative-leaning US states.
Indiana, Idaho, and Kansas will lose access on June 27th, according to alerts on p*rnhub’s website that were seen by

Fusion Sparks an Energy Revolution

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4 great games I played at Summer Game Fest 2024

Astro Bot. | Image: Sony Interactive Entertainment An adorable platformer, mythological tower defense, RPG / puzzle hybrid, and open-world Star Wars.Continue reading…

Illustration: The Verge AT&T is pushing prices up for customers who have stayed on old, retired “unlimited” data plans.In August, customers can expect to see their bills rise by up to $20 for plans with multiple lines. “This is the total monthly increase, not per line increase,” the company says on its website. Customers with just a single line of service will see their charges go up $10 each month.
AT&T says it’s offering customers more high-speed data and

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The Evergoods Civic Panel Loader 24L Is a Well-Made Minimalist Backpack

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Perplexity Is a Bullsh*t Machine

A WIRED investigation shows that the AI search startup Perplexity is surreptitiously downloading your data.

LG Gram Pro 17 Review: Ultralight and Ultra Hot

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You’ll need to buy a new smart lock if you want Apple Home to ‘magically’ unlock your door

Existing Home Key-capable smart locks like this Aqara lock won’t work with the new hands-free unlock feature for Apple Home. | Photo by Jennifer Pattison Tuohy / The Verge Last week, Apple announced it’s bringing hands-free unlocking for smart locks to Apple Home when iOS 18 arrives this fall. The new capability leverages the U1 ultra wideband (UWB) chip in many iPhones and Apple Watches to allow a smart lock to open automatically as you approach the front door — no tapping req

You’ll need a new smart lock if you want Apple Home to ‘magically’ unlock your door

Existing Home Key-capable smart locks like this Aqara lock won’t work with the new hands-free unlock feature for Apple Home. | Photo by Jennifer Pattison Tuohy / The Verge Last week, Apple announced it’s bringing hands-free unlocking for smart locks to Apple Home when iOS 18 arrives this fall. The new capability leverages the U1 ultra wideband (UWB) chip in many iPhones and Apple Watches to allow a smart lock to open automatically as you approach the front door — no tapping req

6 Best Toasters (2024): Tested and Reviewed

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Fans of ‘Interview With the Vampire’ Say the Stakes Have Never Been Higher

As social media filled with people asking why no one was watching the best show on TV, fans desperate for Interview With the Vampire's renewal turned the blame on AMC's own marketing.

How to Take the Perfect Soccer Penalty

To understand how to take a match-winning penalty, you’ve got to understand the physics behind the perfect kick.

The 16 Best Messenger Bags, Crossbody Bags, Slings and Shoulder Bags (2024)

From everyday canvas sacks to rainstorm-ready sling packs, these one-strap wonders shoulder the burden.

This Is What Would Happen if China Invaded Taiwan

The new book World on the Brink: How America Can Beat China in the Race for the 21st Century lays out what might actually happen if China were to invade Taiwan in 2028.

Web3 gaming hit Pixels announces Chapter 2 updates

Pixels, the largest Web3 game by daily active gamers, today announced the release of Chapter 2, which includes updates for its million daily active players.Read More

Gorilla Tag crosses 10M VR players and $100M in revenue

Another Axiom announced that Gorilla Tag has crossed 10 million players in virtual reality as well as $100 million in revenue.Read More