Renew Your Health Coverage
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Ready for Healthfirst health insurance? Talk to us before you apply so we can make the enrollment process as easy as possible for you.
Let's Talk
Your Options How to Enroll
Start here before you apply for a Healthfirst plan
You’ll need to have some important information ready before you call us. Here are three basic steps you can follow to make the application process easier for you:
Step 1 - Think about your needs
Are you getting coverage for yourself or your family?
Step 2 - Get prepared
Please use our Enrollment Checklist to find the information you need before you contact us.
Step 3 - Contact us
We’ll help guide you to the best plan for your needs and budget.
Enroll and get connected to Healthfirst professionals:
- Our Care Management Team can help coordinate care with your doctor and specialists to manage any chronic conditions (if you qualify).
- Our Pharmacy Team can help you get the prescriptions you need and remind you to refill on time.
- Our Care Coordination Unit can help expecting mothers with nutrition tips and pre- and post-natal care.
- Plus, many other Healthfirst teams working for your health.
FAQs
How do I know which Healthfirst plan is right for me?
Your age, household size, income and other personal information will determine which plan(s) you’re eligible for. Give us a call and we’ll help you understand your plan options and find out if you qualify for financial assistance.
How can I get help paying for health insurance and healthcare expenses?
Your income, family size, and your plan will determine if you’re eligible to get help paying for your health insurance and other healthcare expenses. To find out if you qualify, contact us. We’ll be happy to help you get the health coverage and financial assistance you need.
When can I sign up for coverage?
Essential Plan, Medicaid, and Child Health Plus have year-round enrollment. You can sign up for any other health insurance plan during Open Enrollment. Please note that certain plans have specific enrollment periods during which to sign up or switch plans.
However, you can enroll outside the Open Enrollment Period if you’ve had a Qualifying Life Event (QLE). These events include:
- A change in family size (birth or adoption)
- Marital status change (marriage, annulment, legal separation, divorce, death of a spouse)
- Job loss or change
- Losing your insurance or more
Need help signing up for a health insurance plan? Contact us for more information.
When will I receive my Member ID card?
- For any plan with a premium, your Member ID card will be mailed after the initial payment (known as a binder payment) has been made.
- For any plan without a premium, your Member ID card will be mailed upon enrollment.
- You can also print a temporary Member ID card from your secure Healthfirst account or access one from the Healthfirst NY Mobile App.
How do I renew my Healthfirst insurance plan?
The easiest and fastest way to renew your plan is to contact us. Please call the number on your Member ID card.
Want to review your plan options?
Let's go now
Have questions or ready to apply now?
Give us a call!
1-844-434-7785 TTY: 1-888-542-3821
Other ways to reach us
Coverage is provided by Healthfirst Health Plan, Inc., Healthfirst PHSP, Inc., and/or Healthfirst Insurance Company, Inc. (together, “Healthfirst”).
Plans contain exclusions and limitations.
Healthfirst complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
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Contact us to learn more about our plans
Speak with a representative
1-844-434-7785
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Monday - Friday, 9am–6pm
Other ways to reach us
Request a call
We'll get back to you within one business day.
Schedule an appointment
We can help you enroll by phone, or in person.
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Enrollment Checklist
Download Checklist
Here’s what you need to apply for a Healthfirst health insurance plan. You will need this information for everyone in your family whom you are looking to enroll:
- Proof of age, such as your birth certificate
- Proof of United States citizenship or legal resident status
- Proof of current income (e.g., pay stubs if you’re working)
- Proof of income, from any of the following:
- Social Security
- Supplemental Security Income (SSI)
- Veterans’ Benefits (VA)
- Retirement
- Health insurance benefit card or the policy (if you have any other health insurance)
- Proof of where you live
- Rent receipt
- Mortgage statement
- Mail with your address on it
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